Circle Club Social Privacy Policy

This privacy policy outlines how Circle Club Social Limited (“we”, “us”, or “our”) collects, uses, shares, and protects personal information obtained from users of our services and visitors to our website.

1. Introduction

1.1 Circle Club Social Limited (Company Number: 16363701) is committed to protecting and respecting your privacy. We are the data controller under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1.2 Our registered office is located at: 5a Ffordd Dolgoed, Mold, Flintshire, CH7 1PE.

1.3 This Privacy Policy applies to:

  • Visitors to our website (https://www.circleclub.network);
  • Registered users of our platform;
  • Customers and suppliers;
  • Any individual whose personal data we collect and process.

1.4 By using our website or platform, you agree to the terms of this Privacy Policy.

1.5 We may update this policy from time to time. Please review it periodically.

2. Personal Data We Collect

2.1 We collect the following categories of personal data:

2.1.1 Information You Provide Directly

  • Full name, email address, telephone number
  • Business details (company name, industry, role/title)
  • Profile information submitted during onboarding or use of services
  • Payment and billing details (e.g., via Stripe)
  • Any data you voluntarily submit via contact forms, messages, or email

2.2 Automatically Collected Information

  • IP address, browser type, device type
  • Operating system and device identifiers
  • Date/time of visit and pages visited (via Vercel Analytics)

2.3 Special Category Data

2.3.1 We don't intentionally collect special category data (e.g., health, ethnicity, religious beliefs). Please do not submit this information unless explicitly requested.

3. How We Use Your Information

3.1 We use your personal data for the following purposes:

  • To operate and maintain our website and platform
  • To personalise your experience
  • To provide services and support
  • To process payments and issue invoices
  • To communicate regarding updates, transactions, or services
  • To send marketing communications (with your consent)
  • To comply with legal obligations and prevent fraud

3.2 We process personal data on the following legal bases:

  • Your consent
  • The performance of a contract
  • Our legitimate interests (e.g., improving services)
  • Compliance with legal obligations

4. Sharing Your Data

4.1 We do not sell your personal information. We may share it with:

  • Third-party service providers, including Stripe (https://stripe.com/gb/privacy) and Vercel (https://vercel.com/legal/privacy-policy)
  • Legal or regulatory authorities, if required by law
  • Prospective buyers in connection with a business sale or restructuring

4.2 All third-party service providers are required to comply with UK data protection laws.

5. Data Transfers

5.1 Some of our service providers operate outside the UK. When transferring data internationally, we ensure appropriate safeguards are in place, such as:

  • Standard Contractual Clauses (SCCs)
  • Data Processing Agreements (DPAs)

6. Retention of Personal Data

6.1 We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal or reporting obligations.

6.2 Upon request, we will:

  • Update or correct your personal data
  • Delete your personal data (subject to legal limits)
  • Provide you with a copy of your data (data portability)

7. Your Rights

7.1 You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or outdated data
  • Withdraw consent where processing is based on consent
  • Request deletion of your data (right to be forgotten)
  • Restrict or object to certain types of processing

7.2 To exercise any of these rights, contact us at: [email protected]

8. Security Measures

8.1 We implement appropriate technical and organisational measures to protect your data. These include:

  • Encryption of data in transit and at rest
  • Access control and role-based permissions
  • Secure servers and HTTPS protocols
  • Regular vulnerability testing and monitoring

8.2 Despite our measures, no internet transmission is entirely secure. Please use caution when transmitting personal data online.

9. Children's Privacy

9.1 Our services are not intended for children under the age of 16. We do not knowingly collect data from children. If we discover we have collected data from a child, we will delete it promptly.

10. Contact Us

10.1 If you have any questions or concerns about this policy or your data, contact us at:

Circle Club Social Limited
8a The Downs, Altrincham, WA14 2PU
Email: [email protected]

If you are dissatisfied with our response, you may contact the Information Commissioner's Office (ICO): https://ico.org.uk/